Returns Form

You MUST print this form, complete it and send it with your return.


Customer Name: _______________________________ RMA #: _________________________


Customer Service Representative you spoke too: ___________________________________




Items Being Returned: ____________________________________________________________________

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Reason For Return: ______________________________________________________________________

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*Please note that you MUST CALL 1-800-722-8877 to receive important return information before returning a product. Returns accepted on unused items within 30 days of receipt (when you receive the product).You MUST write the RMA number given on the outside of the box. If the return procedure is not followed, your return will be refused as it arrives. There will be a 20% Restocking fee on return orders. If item originally had free shipping, the cost of shipping to the customer and the 20% restocking fee will be deducted from the credit to the customer. Please Allow 2-4 weeks for credits to be processed. Freight will not be reimbursed. Returns made without following proper procedures will be charged a $5.00 fee or more for complications. If you return items to AZPonds and supplies it is your responsibility to provide tracking and delivery confirmation. AZPonds and supplies is not responsible for lost or damaged product shipped by the customer.





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AZPonds and Supplies, Inc.
P.O. Box 4397
Reading, PA 19606
800.722.8877
eMail: mail@azponds.com